Do you accept insurance?
I do not accept insurance directly. However, if your plan includes out-of-network benefits, I can provide a “superbill” (an itemized receipt) that you may submit for partial reimbursement. Many of my patients are reimbursed for a portion of their care — it depends on your specific coverage.
How often would
we meet?
we meet?
Session frequency depends on your needs and goals. Some patients prefer weekly sessions, while others attend biweekly or monthly. We’ll work together to determine what’s right for you.
Does Dr. Noy prescribe medication?
Yes. As a board-certified psychiatrist, I can prescribe medications when appropriate and will discuss options with you thoroughly before making any decisions.
Will you collaborate with my
current providers?
current providers?
Absolutely. With your permission, I’m happy to coordinate care with your current medical providers, therapists, or other professionals.
What is your cancellation
and No-Show Policy
and No-Show Policy
Appointments are reserved specifically for you. If you do not attend your scheduled session and do not provide notice at least 24 business hours in advance, the session will be charged in full. This policy applies to all scheduled appointments, including initial evaluations, follow-ups, and consultations. Exceptions may be made in cases of emergency, at my discretion.
I understand that life is busy, and schedules can change — but consistent attendance is part of the therapeutic process, and this policy helps preserve the integrity of that work for both of us. Important: Missed appointment fees and late cancellation fees are not reimbursable by insurance, including out-of-network coverage.
I understand that life is busy, and schedules can change — but consistent attendance is part of the therapeutic process, and this policy helps preserve the integrity of that work for both of us. Important: Missed appointment fees and late cancellation fees are not reimbursable by insurance, including out-of-network coverage.
Do I need to keep a
credit card on file?
credit card on file?
Yes — I require a valid credit or debit card to be kept securely on file at the time of scheduling. Your card will be charged after each session. Payment information is stored using a HIPAA-compliant platform.
What are out-of-network (OON) benefits and how do I know if I qualify?
Out-of-network (OON) benefits are part of some insurance plans that reimburse you for care provided by a clinician who does not directly participate with your insurance company. Since I am an out-of-network provider, this means you pay me directly, and then you may submit claims to your insurance for possible partial reimbursement. To find out if you have OON benefits, call the number on the back of your insurance card and ask:
- Do I have out-of-network mental health benefits?
- Is there a deductible I need to meet before reimbursement starts?
- What percentage of session fees will be reimbursed once I meet the deductible?
- Are telehealth psychiatric sessions covered?
- Do I need pre-authorization or a referral for OON mental health care?
- Is there a deductible I need to meet before reimbursement starts?
- What percentage of session fees will be reimbursed once I meet the deductible?
- Are telehealth psychiatric sessions covered?
- Do I need pre-authorization or a referral for OON mental health care?
What is a Good
Faith Estimate?
Faith Estimate?
Under the federal No Surprises Act, patients who are uninsured or self-pay are entitled to a Good Faith Estimate (GFE) outlining expected charges for services, including psychiatric care. You have the right to:
🔹 Receive a GFE before you schedule or begin care
🔹 Request a GFE at any time
🔹 Dispute a bill if you are charged at least $400 more than the GFE
I provide a written GFE before treatment begins. For more information, visit www.cms.gov/nosurprises or call 1-800-985-3059.
🔹 Receive a GFE before you schedule or begin care
🔹 Request a GFE at any time
🔹 Dispute a bill if you are charged at least $400 more than the GFE
I provide a written GFE before treatment begins. For more information, visit www.cms.gov/nosurprises or call 1-800-985-3059.
How do I schedule my first appointment?
You can request a consultation by filling out the "Let's Connect" form or contacting me directly. I’ll follow up to schedule a free brief phone consultation (10–15 minutes) to learn more about your needs and determine if we’re a good fit.
Where do sessions take place?
Sessions are conducted both in-person in my Manhattan office (303 Fifth Ave, NYC) or virtually via a secure, HIPAA-compliant platform. I am licensed to see patients in New York, Florida, New Jersey, and Massachusetts
I’m not sure whether I need medication or therapy. Can you help?
Absolutely — that’s a common starting point. During our initial session, we’ll take the time to understand your goals, symptoms, and history. If medication seems appropriate, I’ll walk you through options. If another form of support is a better fit, I’ll help guide you in the right direction.
How do I reach out to you as an established patient?
Once established, you’ll receive information on how to securely contact me for appointment changes, medication refills, and non-urgent questions. I’ll also provide emergency contact procedures for urgent matters.
What are your fees?
I do not list my fees publicly to ensure a personalized approach for each patient’s needs. Once you reach out and we discuss your specific situation, I will provide you with a detailed breakdown of the fees for services, including the associated CPT codes. This allows for transparency and helps you navigate any reimbursement processes with your insurance provider. Payment is due at the time of service. I accept credit or debit cards, HSA/FSA cards, and other electronic payment methods. A detailed Good Faith Estimate will be provided prior to starting care. For more information, click the Get in Touch button below to get started.
Does Arium Psychiatry offer brief check-ins or care coordination services?
Yes. I offer brief telephone check-ins with established patients, as well as short care coordination calls with other providers (with your permission). These services are billed separately if they occur outside of scheduled sessions.
How do I submit claims for out-of-network reimbursement?
After each session, I can provide you with a superbill — a detailed receipt that includes everything your insurance company needs to process a claim.
Do you accept Medicare
or Medicaid?
or Medicaid?
No, I do not participate in Medicare or Medicaid. This means I am not able to bill these programs for services, and patients with Medicare or Medicaid will not be able to seek reimbursement for care provided in this practice.
If you are a Medicare beneficiary and wish to receive services from me, please be aware that I have formally opted out of Medicare and entered into a private contract with each Medicare patient. This contract confirms that neither I nor the patient will submit claims to Medicare for reimbursement.
If you are covered by Medicaid, please note that I am not enrolled as a Medicaid provider and therefore cannot accept Medicaid.
If you are a Medicare beneficiary and wish to receive services from me, please be aware that I have formally opted out of Medicare and entered into a private contract with each Medicare patient. This contract confirms that neither I nor the patient will submit claims to Medicare for reimbursement.
If you are covered by Medicaid, please note that I am not enrolled as a Medicaid provider and therefore cannot accept Medicaid.